Flexibility and Scalability

Flexibility and Scalability

Every organization is different in many ways. For a genuine engagement program, companies learn about communities through research, connection, and conversation, so throughout RP 1185, there are references to being flexible and scalable. A cookie-cutter approach would likely struggle/fail as it comes across as insincere.

Due to the flexibility and scalability, companies can tailor their program to what makes sense.  Interestingly, the same company may adapt their program for a project.  Programs are ongoing, whereas projects have a start and end date.

The framework RP 1185 is flexible and scalable.

Several implementation guidance briefs are available in the Resource Center for operators seeking ideas around flexibility and scalability in designing or improving their engagement program.